Which Forklift Telemetry Device is Right for You?

Over the last ten years we have seen a major emphasis on forklift tracking using fleet management and telemetry devices most commonly referred to as "black boxes." Companies are pushing for better utilization and cost tracking technology to assist them in being more productive and lowering their operating expenses measured by Cost Per Operating Hour (CPH). Technology constantly changes and new suppliers are appearing while more seasoned vendors are constantly changing their technology. Some technology is simplified to collect hour meter readings while others consist of multiple I/O's or input/output that track and measure many different parts of the forklift. With added features you typically have added costs. Some suppliers try and alleviate the sticker shock by offering a monthly service that is easier to swallow. This constant change creates a challenge for most companies in determining the right technology for their application which leads to the question:

Which forklift telemetry device is right for you?

To get this answer, it is important to sit down and review the issues that you are trying to resolve.

• Do you feel that you have too much equipment and need a solution that tells you how much your equipment is running?
• Do you have operator issues with miss-use and abuse in the form of equipment, product, and/or warehouse damage?
• Do you need to ensure that your operators are only operating equipment that is assigned to them or ensure they perform their pre-shift inspection?
• Do you want technology that will help you track battery usage and rotation?

All of these plus many more are legitimate reasons to look at forklift telemetry as a way to gather the right information to help you get to your answers. At Shoppa's Mid America, we have onsite experts that have studied the different suppliers in the market and their technology. We keep up to date with the latest trends and services they offer. We will ensure that you only get the technology that you need and don't pay for features you will not use. Let us assist you with finding the right product to solve your problem.

Contact us today for more information.

10 Ways to Improve Material Handling Efficiency

If your distribution center is running at peak performance, congratulations. Keep up the good work. Chances are your company is enjoying the fruits of this success. Throughput is flowing flawlessly and the competition is running for the hills. Times are good.

But if you think your distribution center can run more efficiently, that throughput can still be increased, costs could still be lower, and manpower could be better utilized, then here are 10 ways to improve your warehouse efficiency.

1. Gain an understanding of the current state of your distribution center.
Let's start with the basic premise, "You don't know where you are going until you know where you are." This means you must first measure and capture all data relevant to your company's operation. This would include labor expenses with overtime separated out, number of orders processed in a given amount of time, number of lines pulled by each operator, number of forklifts in operation during that time and the expense of leasing or operating each one, overall utility costs to run the distribution center and total cost per square foot of operating space in your facility.

2. Have a clearly developed customer service policy.
The most important question you should ask yourself is "What is my commitment to my customers?" The answer could be as simple as: One hundred percent of all customer orders received by 4:00 pm will be processed and shipped to the customer as a perfect order with 72 hours. In this case, a perfect order would be measured by its successful on-time delivery, with no damage and all documentation and labeling complete and accurate. Determine what is realistic and achievable for your organization and what will position you in front of your competitors. Develop your internal processes to achieve that high level of service.

3. Measure and record how many time an item is touched from the time it is ordered until the time it leaves the building.
Look for ways to eliminate handling items twice, keeping in mind that every time an item is touched there is the opportunity for human error. For example: Instead of picking items into a tote first and then dumping them out on a table, only to be re-packed into a carton, why not pick items directly into the shipping box?

4. Business can start picking up when companies start looking up.
Traditionally, companies tend to expand their operations laterally as they grow and the number of stock keeping units (SKUs) increases. It's easy to forget that your facility may have more available overhead space that can be utilized. By elevating some or most of the processing, packing or picking operations, use of free cubic overhead space may allow the distribution operation to extend the number of years within the existing facility. This bodes especially well from an economic standpoint for companies with favorable lease rates or those that own their building outright.

5. Gather data on the SKUs you currently have in inventory frequently.
Slot your facility carefully to ensure that each SKU is mapped for the shape, weight and velocity of its particular use. Identify how fast the items move from a demand perspective, according to class and make sure the most active SKUs are assigned to locations closest to input/output points in order to maximize throughput efficiency. Measure the dimensions and weights on all existing and in-bound SKUs. This can be accomplished accurately by using a CubiScan or other suitable measuring device. Knowing the volume of each SKU will allow you to slot efficiently, facilitate accurate check weighing, if appropriate, and accommodate current and future picking technologies. The data also allows you to take advantage of the cubing features of most Warehouse Management Systems (WMS) in order to calculate the appropriate-sized carton to use for a respective order. The difference between using a larger and smaller carton when shipping an order may not seem like a high-priority decision. But a smaller carton costs less and reduces the dead space that usually requires fillers such as Styrofoam peanuts and plastic pouches.

6. Consider or re-think your current picking technology.
Assuming you have measured accurately the number of lines being pulled by each operator, now may be the time to evaluate the feasibility of using a picking technology such as Radio Frequency (RF), Pick-To-Voice or Pick-To-Light, thus eliminating paper based picking which may not be cost-efficient for your shipping needs. Factors in making the proper picking technology decision should include density of SKU locations, required throughput, characteristics of the items you are picking, and any specialized procedures in place, such as serial number tracking.

7. Select the picking method that is right for your company.
Evaluate the merits of piece picking, where a picker picks one order at a time by walking up and down each pick aisle until the entire order is complete. How cost-effective is this versus, say, batch picking (a picker picks all orders at the same time in the same pass), zone picking (pick area is broken up into individual pick zones, similar to an assembly line), or wave picking (all zones are picked at the same time, rather than having orders move from zone to zone)?

8. Practice task interleaving.
This refers to the process and method of combining your active picking with the put-away process. Warehouse Management Systems (WMS) utilize logic to direct lift truck operators to put-away a pallet while enroute to the next full pallet pick. For example, if a forklift operator receives instructions to put away a pallet, the WMS will initiate a pallet pick so the forklift operator does not come back without a load. Since the average forklift operates on a 33.5 lb. LP tank, that costs an average of $25-$30 to fill, with a tank life of only about eight hours, you can see the cost-effectiveness of not coming back empty-handed.

9. Keep system downtime to a minimum.
Conveyors, carousels, palletizers and other devices such as tapers, case erectors, and stretch wrappers require planned maintenance. Equipment should be inspected, maintenance records stored with easy access, and small problems corrected immediately. Automated distribution centers should conduct planned maintenance at regular intervals, particularly belt tracking for conveyors, taking motor temperatures and lubricating as necessary. Spare parts, such as motors, belts, bearings and rollers, should always be on hand. The investment in a good maintenance plan will keep your orders moving and protect large investments in replacing equipment minimally.

10. Examine your equipment's vulnerable points from a power management perspective.
Mother Nature is not always a friend to a distribution center. If lightning issues or erratic power outages are frequent in your area, protect your distribution center from potential power spikes by using surge protectors and conditioning your service from the local electric utility provider. Don't let the minimal cost of surge protection cause major damage to your equipment or wipe out the programming in your controls. Remember, one damaged power supply can shut down a sorter, resulting in hundreds of thousands of dollars in overtime and delayed transportation expenses.

These 10 ways to improve your material handling efficiency can help increase the amount of perfect orders being shipped, and in so doing ensure customer satisfaction and promote increased sales. And along the way you've successfully answered that all-important question, "What is my commitment to my customers?"

Shoppa’s Mid America offers a wide variety of resources and services to maximize your warehouse space, increase your productivity and enhance your efficiency. Our professional warehouse systems specialists can even design and install a custom plan to improve your operations. We understand your diverse warehouse needs. Your entire facility should be organized, efficient and safe, and that's why we offer a one-stop shop for a wide variety of warehouse products, including pallet rack, shelving, dock equipment, safety accessories, workshop equipment and more. It's our goal to help you create the safest, most productive work environment throughout your warehouse. From office area to loading dock to employee breakroom, let us provide all the products and services you need for a streamlined, safe and efficient facility. For more information about our warehouse products and services, please contact Shoppa's Mid America today.

Purchasing Pre-Owned Forklifts Makes a Lot of Sense: Here's Why!

The truth is that companies close and relocate on a regular basis in today's fast-paced world, but the silver lining is that it translates to good used equipment purchase opportunities for small, mid-sized and even large operations.

Used forklifts, sweepers, scrubbers, aerial lifts, pallet rack, and booms enter the marketplace whenever a company has chosen to move on or close its doors. Much of this equipment comes from reputable mid to large sized companies that adhered to the ideal of a strict preventative maintenance (PM) practice that serves to protect the equipment from extensive damage. Many pieces even have full maintenance (FM) packages from their original purchase. This, in turn, represents a fantastic opportunity for smaller companies and even mid to large sized companies to capitalize on purchasing high-grade warehouse equipment for nearly half the price as it would cost brand new.

While the influx of used forklifts and material handling equipment has created a unique opportunity for buying quality products are reduced prices, the question at hand is where to buy it.

One major factor to keep in mind when purchasing warehouse equipment is lead time. Many distributors of new equipment can have significant lead times, as units are usually customized for each independent user. Deciding to buy used forklifts, pallet track, or other warehouse equipment can often be a much quicker way to get the item in your facility, as some material handling dealers maintain in-stock used equipment which may work for your application. They usually are able to turn an order around in a week's time or less.

While the buyer's market for quality pre-owned equipment lasts, small, mid-sized or even large operations can take advantage of it to boost their production capacity at lower prices. Those that do so will be well positioned not only during the current economy, but also when the recovery starts to take effect.

Shoppa's Mid America carries a variety of used equipment from forklifts, to sweepers and scrubbers, reach trucks and order pickers, pallet jacks and racking. Visit our website to browse our available inventory.

Clean Up the Productivity and Efficiency of Your Facility Maintenance

It can be a daunting task to sort through the industrial and commercial floor cleaning equipment choices available today. With the variety of scrub paths, capabilities and sizes of machines, finding the right solution can be a challenge. It is important to start with questions like:

• Do I need sweeping, scrubbing or sweeping and scrubbing?
• How large is the surface area I need to clean?
• What is the frequency of my cleaning need?
• How wide are my aisles?
• What type of flooring is the machine to be used on?
• What is the debris that I am trying to remove from the floor?

If you're looking for machine solutions that will help reduce your total cost to clean, and people who can understand and meet your needs, then getting in touch with a product specialist and having them discuss the Advance line of industrial sweeper scrubbers could be just what you've been looking for.

The Advance product line has been helping in-house cleaners, contractors and facility managers improve their floor-cleaning programs for over 100 years. Advance is continually developing innovative products for industrial and commercial floor cleaning applications, products that deliver high cleaning productivity, multi-tasking capabilities, and easy maintenance.

As an authorized dealer, Shoppa's Mid America offers top-notch service and expertise in everything from cleaning program analysis to "how-to" answers for your toughest applications. Whether you are operating a single warehouse, a massive manufacturing facility or driving area, floor and lot maintenance is critical not only to employee and inventory safety, but also to the professional appearance of your workplace. Don't let budgetary restraints or chemical solution problems allow dirty floors to create a safety hazard or inventory values to be negatively impacted by airborne dust and dirt.

It's time to advance your cleaning program! Contact Shoppa's Mid America today to schedule your FREE DEMO of the Advance industrial floor cleaning line and review your commercial and industrial floor cleaning equipment applications.

Inspect Your Forks to Prevent Safety Hazards

Forklift forks are the hardest working part of a forklift, yet they are often mistreated and forgotten. As insubstantial as it may seem, neglecting forks could make them dangerous. A simple 10% reduction in blade thickness results in 20% reduction of capacity.

Most operator training manuals and training classes hardly mention the forks, but it is important to provide proper maintenance and inspection of forks to make sure they perform safely and productively. Under normal conditions, forks should be inspected daily by the operator with a visual inspection as well as being professionally inspected every six to twelve months to look for cracks, distortion, blade straightness and wear, among other things.

The best method for a fork inspection is a fork caliper. This adjustable go/no-go device measures four contact points on the shank and blade of the fork. The reading determines the wear of the fork for safety and usefulness.

Forks should not be loaded over the capacity of the forklift. The forklift operator should be aware of the capacity of the forks, since overloading will lead to bending or weakening of the forks. Following these guidelines should help prolong the life of your forks.

Fork repair is not recommended. When forks get broken or damaged, the best thing to do is replace them with new forks in the correct capacity for the model. Never try to weld or modify the forks for repair or adjust the use of the forks, The heat causes the forks to appear normal; however, there is undetectable damage from the heat.

For assistance with your forks, any forklift part or service, contact Shoppa's Mid America today!

Fleet Assessment, Cost Tackling & Accurate Reporting

For many companies, managing a fleet of forklifts and other material handling equipment can be a real distraction. In fact, for many distribution companies fleet management is the most time consuming and costly expense after payroll.

There are three main steps that Shoppa's Mid America takes to provide optimal fleet management solutions: fleet assessment, cost tackling and accurate reporting. Through this detailed process, Shoppa's Mid America is able to provide a comprehensive plan that delivers long-term solutions.

Shoppa's Mid America will conduct a comprehensive fleet analysis in order to identify areas to improve efficiency and productivity including suggestions to properly size, configure, maintain and manage your material handling equipment fleet.

Shoppa's experience and expertise provide you with numerous advantages versus the competition.

 

Personal Attention
Unlike national manufacturers, our goal is to provide you with the best options for your individual needs, not just to sell you new equipment.

Dealer Knowledge & Buying Power
Shoppa's has long standing relationship with some of the best dealers and manufacturers in the industry. This enables us to provide you with extensive options from a variety of brands, regardless of your location.

Industry Experience
For over 30 years, Shoppa's has been dedicated to providing material handling solutions. We have some of the most knowledgeable staff in the industry, spread out between our nine convenient locations.

More Than Just Forklifts
Shoppa's provides fleet management for all types of material handling and industrial equipment regardless of whether you have a one-brand fleet or a mixed fleet.

Through a schedule of maintenance and timely fleet replacement you'll have the material handling fleet you need to meet your evolving business requirements. Shoppa's Fleet Management services are designed to control material handling expenses and utilize equipment in the most efficient manner possible.

Through our online software tools, you are able to stay updated on every aspect of your fleet's operation and make the best decisions for you company's future.

Contact Shoppa's Mid America today for a free fleet audit and take the first step towards discovering your fleet's true potential.

9 Forklift Battery Care Tips

At Shoppa's Mid America, we want to make sure your electric lifts are working at optimum performance by providing you with the tools and service to keep your lift truck battery maintained properly. We understand the need for a reliable lift truck in order to be more competitive in tougher working environments. The ability to work alongside traditional lift trucks, yet doing so in an economically cleaner way, has made electric forklifts a preferred choice in the industry.

Battery Care Tips

In any application, proper care can greatly extend the life of your battery. Here are nine tips to getting the most out of your battery by spending just a few minutes a week.

1 Follow Instructions 
Get started right. Many a battery has had its potential life reduced before it was even started because somebody did not follow directions, and the same goes for chargers. Simple, low-maintenance chargers are available but must be used properly.

2 Make Sure Connections Are Sound 
A loose connection can cause dangerous arcing or sparking. It can also create a power-robbing, high-resistance connection. Play it safe and double check connections periodically.

3 Water Regularly After Charging 
Add water after charging. Charging increases the electrolyte level in cells and can cause overflowing if watered before charging. Overflow of electrolyte can corrode the battery tray, the battery compartment in the truck and other metal surfaces it contacts, besides decreasing the output of your battery. 

4 Keep It Clean 
Batteries should be kept clean and dry. Brush or wash off any dirt that may accumulate. If electrolyte is spilled on the top of the battery, neutralize it immediately with a solution of baking soda and a low-pressure supply of clean water. 

5 Don't Lay Tools On Top 
Battery gases are explosive. Short circuits can cause sparks, which may result in an explosion and possible damage to covers and jars. If a short does occur, check the shorted cells immediately before the battery is put back in service. 

6 Keep Vent Plugs In Place 
Vents allow gas to escape, and they keep foreign objects from accidentally falling into the cell. Remove vent plugs only to add water or to take hydrometer readings. Otherwise, keep securely in place. 

7 Keep It Cool 
A normal charge can increase the temperature of a battery by 15 degrees or more. Usually, this is not a problem. But, if you’re using your battery around a furnace or if your charger room is hot, it can be an issue. If that is the case, charge the battery in a room that is cool and well ventilated. 

8 Don’t Overcharge 
Don’t let anybody kid you—No amount of overcharging can increase battery capacity. Here are some signs of charger trouble: (1) Unusual rise in battery temperature after an eight-hour charge (anything over a 25-degree increase in charge). (2) Continuous running of charger. (3) Continuous running at a high rate. Talk to us about switching to an automatic stop/start (“smart”) charger. 

9 In Case of An Accident 
Check a battery thoroughly if it is involved in an accident. If it's damaged, fix it properly since a damaged battery can continue to deteriorate even when not in use.

Let Shoppa's Mid America be your one-stop-shop for backing up your investment with our battery washing and preventative maintenance programs, as well as our trained technicians who are ready to properly handle your battery needs.